Shipping policy

Shipping & Exchange Policy

Shipping Charges

We offer shipping across India. Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.

Once your order is dispatched, the tracking details will be shared with you through your registered contact details.

Shipping Time

Standard Shipping: Orders are generally delivered within 2–10 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines may occasionally be affected by factors beyond our control, such as weather conditions, courier delays, transportation disruptions, or serviceability issues.

Exchange Policy

We offer exchange only. Returns and refunds are not available.

If you are not satisfied with the size or product you received, you can request an exchange within 3 days of delivery.

To be eligible for an exchange:

  • The product must be unused, unworn, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • The product must pass our quality inspection after being received.

  • Exchange is subject to the availability of the requested product and size on our website.

  • You may choose another available product of your choice from our website.

  • An exchange charge of ₹100 per product is applicable towards reverse pickup and logistics expenses.

  • The exchange product will be dispatched after the return pickup/return process is completed and the returned product passes our quality check.

  • If the requested replacement product or size is unavailable, you may choose another available product from our website.

Exchange Process

  1. Contact our customer support team within 3 days of delivery to raise an exchange request.

  2. Share the required product details and, if requested, photographs of the product for verification.

  3. Select an available replacement product and size from our website.

  4. Pay the applicable ₹100 exchange charge per product.

  5. Our team will arrange the return pickup.

  6. Once the returned product is received and passes our quality check, the replacement product will be processed for dispatch.

Important Note

No return or refund will be provided. Exchange is the only available option, subject to the terms mentioned above.

For any questions regarding shipping or exchange, please contact our customer support team at click hear to exchange.

We’re always happy to assist you.